Acceptable Use Policy
The short list of things that will get an account suspended.
Last updated: August 2026
Scope
This policy applies to anyone using a Merilsoft product or service, including Pacific POS and anything we build for you. It sits alongside our Terms & Conditions; where the two overlap, the stricter reading applies.
You may not
Use the services to break the law; process payments for goods or services you are not authorised to sell; attempt to gain access to another customer's data; probe, scan or load-test our infrastructure without written permission; upload malware; or resell the service as your own without an agreement in place.
Data you upload
You are responsible for having the right to the data you put into our systems — including any personal data about your own customers or staff — and for telling those people what you collect and why.
Security research
Good-faith security research is welcome and explicitly exempted from the 'probe or scan' restriction above, provided you follow the responsible disclosure process on our security page and give us a reasonable window to fix what you find.
Enforcement
Where we can, we will contact you and give you a chance to fix the problem before acting. Where the issue is active abuse, fraud, or a threat to other customers, we may suspend access immediately and explain afterwards.